Terms & Conditions

By accessing or using the Voyalix platform ("Service"), website at voyalix.com, or any associated applications, you ("User") agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms in their entirety, you must immediately cease all use of the Service. These Terms constitute a legally binding agreement between you and Voyalix ("Company," "we," "our," or "us"). Your continued use of the Service following any modification to these Terms constitutes acceptance of those changes. We reserve the right to update these Terms at any time, and such updates are effective immediately upon posting. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms, and references to "you" herein shall include both you individually and that organisation.

Voyalix is an AI-powered trip planning platform that generates destination recommendations, cost estimates, visa requirement information, and day-by-day itineraries for groups of travelers with different passports, nationalities, and budgets ("Plans"). The Service is a planning and discovery tool only. Voyalix is NOT a travel agency, tour operator, airline, hotel, or any other travel supplier. We do not sell, book, confirm, or guarantee any travel product or service. All bookings are made directly between you and third-party travel partners. The Service may include: • AI-generated destination recommendations and itineraries • Cost estimates for flights, accommodation, local transport, and food • Visa requirement information sourced from publicly available data • Photo galleries of destinations sourced from Wikimedia Commons • Links to third-party booking platforms (Skyscanner, Booking.com, etc.) • Downloadable PDF itineraries (Voyalix Plus subscribers) • Saved and searchable trip history

All prices displayed on the Service are estimates only. They are generated using AI models, publicly available fare data, and partner API feeds, and they are subject to change at any time without notice. Voyalix makes no warranty, express or implied, that the prices shown reflect actual, current, or available prices from any travel provider. You acknowledge that: (a) Final prices are determined at the point of booking with third-party partners and may differ from estimates shown on Voyalix. (b) Voyalix is not responsible for any price discrepancy between what is displayed on our platform and what is charged by third-party booking partners. (c) Currency conversions are provided for informational purposes and are based on approximate exchange rates. Actual conversion rates applied by your bank or payment provider may differ. (d) "All-in" estimates include a food allowance that is approximate and based on average local costs; actual food spending will vary by personal preference and consumption. (e) Voyalix does not receive commission from, nor influence the pricing of, any third-party booking partner. Voyalix shall not be liable for any financial loss, whether direct or indirect, arising from your reliance on prices or estimates shown on the Service.

Visa requirement information displayed on the Service is sourced from publicly available databases and is provided for general informational purposes only. It is NOT legal advice and should NOT be relied upon as a substitute for professional immigration advice or official government sources. Visa requirements change frequently due to diplomatic relations, government policy, and international events. Voyalix makes no guarantee that the visa information displayed is accurate, complete, or up to date at the time you access it. You are solely responsible for: (a) Verifying all entry requirements, visa conditions, and travel document requirements with the relevant embassies, consulates, or official government immigration websites before booking any travel. (b) Ensuring that all travelers in your group hold valid travel documents, meet health entry requirements, and comply with any applicable transit visa rules. (c) Any costs, losses, or damages arising from being denied entry to any country based on incorrect or outdated visa information displayed by the Service. Voyalix expressly disclaims all liability for any denied boarding, denied entry, deportation, detention, or other consequences resulting from reliance on visa information provided by the Service.

You must be at least 18 years of age to create an account or use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts in your jurisdiction. Account holders are responsible for: (a) Maintaining the confidentiality of their login credentials. (b) All activity that occurs under their account, whether or not authorised by them. (c) Immediately notifying Voyalix of any unauthorised access to or use of their account. You may not create more than one account per person. Accounts are non-transferable. We reserve the right to suspend or terminate accounts that we reasonably believe are being used fraudulently, abusively, or in violation of these Terms.

Certain features of the Service require a paid subscription ("Voyalix Plus"). By subscribing, you authorise Voyalix to charge your selected payment method on a recurring basis at the subscription rate in effect at the time of purchase. Payment Terms: (a) All subscription fees are charged in advance for the billing period selected. (b) Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. (c) Voyalix reserves the right to change subscription pricing upon 30 days' notice to subscribers. (d) Free trial periods, if offered, automatically convert to paid subscriptions at the end of the trial unless cancelled. Refund Policy: Voyalix does not offer refunds on subscription fees once a billing period has commenced, except where required by applicable consumer protection law. If you believe a charge was made in error, contact us within 14 days of the charge at the contact address provided in these Terms. Credits: Trip planning credits issued to free-tier accounts are non-transferable, have no monetary value, and expire upon account termination.

All content on the Service — including but not limited to the Voyalix name, logo, interface design, text, graphics, AI-generated itinerary templates, software code, and data compilations — is the exclusive property of Voyalix or its licensors and is protected by international copyright, trademark, patent, and trade secret laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial trip planning purposes. You may not: (a) Copy, reproduce, distribute, modify, or create derivative works of any Service content without prior written consent from Voyalix. (b) Use any data mining, scraping, crawling, or automated data extraction tools on the Service. (c) Reverse engineer, decompile, or disassemble any part of the Service's software. (d) Republish, sell, or sublicense any content from the Service. (e) Remove or alter any copyright, trademark, or proprietary notices from any Service content. User-submitted content (such as trip reviews or feedback) remains your property, but by submitting it you grant Voyalix a worldwide, royalty-free, non-exclusive licence to use, reproduce, and display that content for the purpose of operating and promoting the Service. Photos displayed on the Service from Wikimedia Commons are subject to their respective Creative Commons licences. Voyalix does not claim ownership of such third-party photos.

You agree not to use the Service: (a) For any unlawful purpose, including but not limited to fraud, identity theft, money laundering, or the financing of terrorism. (b) To impersonate any person or entity, or to misrepresent your affiliation with any person or entity. (c) To submit false, misleading, or fraudulent information when creating an account or using the Service. (d) To attempt to circumvent any access restriction, subscription paywall, credit system, or security feature. (e) To harvest, collect, or store personal data of other users without their explicit consent. (f) To transmit any unsolicited or unauthorised advertising, spam, or malware. (g) To interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure. (h) To use the Service to generate content that is defamatory, obscene, harassing, threatening, or otherwise objectionable. (i) To exploit the Service for commercial purposes without Voyalix's express written consent, including reselling, white-labelling, or embedding the Service in third-party products. Voyalix employs fraud detection systems. We reserve the right to investigate suspected violations and to cooperate with law enforcement authorities in the prosecution of users who violate applicable law. Violations may result in immediate account termination and, where legally required, reporting to relevant authorities.

The Service contains links to third-party websites and services, including booking platforms such as Skyscanner, Booking.com, and others ("Third-Party Services"). These links are provided for your convenience only. Voyalix has no control over, and accepts no responsibility for, the content, privacy policies, or practices of any Third-Party Services. The inclusion of a link does not imply endorsement of that third party by Voyalix. When you click through to a Third-Party Service to make a booking, your transaction is governed solely by that third party's terms and conditions and privacy policy. Voyalix is not a party to any contract formed between you and a Third-Party Service. Wikimedia Commons photos displayed on the Service are sourced via the Wikipedia REST API. Voyalix gratefully acknowledges the contributions of Wikipedia editors and operates in accordance with Wikimedia Foundation usage policies.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VOYALIX, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR: (a) Any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, loss of goodwill, or cost of substitute services, arising out of or in connection with your use of, or inability to use, the Service. (b) Any damages arising from your reliance on any price estimate, visa information, or itinerary generated by the Service. (c) Any damages arising from your inability to travel, including denied boarding, denied entry, deportation, cancellation fees, or any other travel-related loss. (d) Any damages arising from the acts or omissions of any third-party travel supplier, booking platform, airline, hotel, or other service provider. (e) Any unauthorised access to or alteration of your data. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, VOYALIX'S LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. In jurisdictions where limitation of liability is permitted, Voyalix's total aggregate liability to you for all claims arising out of or relating to the Service shall not exceed the greater of: (i) the total amount you paid to Voyalix in the twelve (12) months preceding the claim, or (ii) one hundred US dollars (USD $100).

You agree to defend, indemnify, and hold harmless Voyalix and its directors, officers, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) Your use of the Service. (b) Your violation of these Terms. (c) Your violation of any third party's rights, including but not limited to intellectual property rights or privacy rights. (d) Any content you submit to the Service. (e) Any fraudulent, negligent, or wilful misconduct on your part. This indemnification obligation shall survive the termination of your account and your use of the Service.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your data as described in our Privacy Policy. GDPR (European Economic Area Users): If you are located in the EEA, you have the right to access, rectify, erase, restrict, and port your personal data, and the right to object to its processing. You also have the right to lodge a complaint with your local data protection authority. To exercise these rights, contact us using the details below. CCPA (California Users): If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Voyalix does not sell personal information to third parties. CASL (Canadian Users): We comply with Canada's Anti-Spam Legislation. We will not send commercial electronic messages to you without your express or implied consent, and every such message will contain an unsubscribe mechanism.

Voyalix respects intellectual property rights and expects users to do the same. If you believe that content available on the Service infringes your copyright, please provide us with a written notice containing: (a) Your physical or electronic signature. (b) Identification of the copyrighted work you claim has been infringed. (c) Identification of the material on the Service you claim is infringing, with sufficient detail to allow us to locate it. (d) Your contact information. (e) A statement that you have a good-faith belief that the use is not authorised by the copyright owner. (f) A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on their behalf. Send DMCA notices to the contact address below. We will respond to valid notices promptly and take appropriate action, which may include removing the infringing content.

Informal Resolution: Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute with us informally by contacting us at the address below and giving us 30 days to respond. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Voyalix is incorporated, without regard to its conflict of law provisions. Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be submitted to binding arbitration in accordance with the rules of a recognised arbitration body in the applicable jurisdiction. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding on both parties. Class Action Waiver: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE TO RESOLVE DISPUTES WITH VOYALIX ON AN INDIVIDUAL BASIS AND WAIVE YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. Nothing in this clause shall prevent either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.

Voyalix reserves the right to suspend or terminate your access to the Service, with or without notice, for any reason, including but not limited to: (a) Violation of these Terms. (b) Fraudulent, illegal, or abusive activity. (c) Extended inactivity. (d) Discontinuation of the Service. Upon termination, your right to use the Service immediately ceases. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7 (Intellectual Property), 10 (Limitation of Liability), 11 (Indemnification), and 14 (Dispute Resolution). You may terminate your account at any time by contacting us. Account termination does not entitle you to a refund of any fees paid.

Voyalix reserves the right to modify these Terms at any time. When we make material changes, we will notify registered users by email or by displaying a prominent notice within the Service. The "Effective Date" at the top of this page indicates when these Terms were last updated. Your continued use of the Service after any modification constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue your use of the Service immediately.

If you have any questions about these Terms, wish to exercise your data rights, or need to submit a copyright notice, please contact us at: Voyalix Legal Department Email: legal@voyalix.com We aim to respond to all inquiries within 5 business days.